The advent of technology has indeed revolutionized Hanoi's public transportation system, ushering in a new era of convenience, efficiency, and sustainability. From the introduction of ride-sharing services to the implementation of electronic ticketing systems and real-time transit information apps, these innovations have fundamentally transformed the way commuters navigate the city, greatly enhancing their overall transportation experience.

One of the most notable advancements in Hanoi's public transportation system is the introduction of ride-sharing services such as Grab and Gojek. These platforms have revolutionized the way people move around the city by providing convenient, affordable, and on-demand transportation options. Commuters can simply use their smartphones to hail a ride, eliminating the need to wait for taxis or navigate public transit schedules. Ride-sharing services have not only improved mobility for residents but also helped alleviate traffic congestion and reduce carbon emissions by promoting the sharing of vehicles.